Ordering and Payment

Methods of payment

If you order online or by phone, you can pay for your purchases using Visa, MasterCard or Discover.  Should you have any questions, please call us at (408) 395-9224 for assistance during business hours.

Sales Taxes

We are required to collect applicable sales taxes on orders shipped to California.  Sales taxes are based on final purchase amount, including shipping and handling charges.

Sale Prices

Sale prices are offered to our customers for a limited time and on specific merchandise.  Sale prices are not applicable to prior purchase.

Backorders

If we are currently out of stock on an item that you have ordered, we will immediately notify you of the anticipated shipping date via email; ship dates sent by e-mail represent the most current information and in certain rare instances may not match the date you were given when you placed your order online.  We ship all items as they become available.  If you have ordered more than one item and not all of them are in stock, you will receive multiple shipments, and shipping and handling charges will be billed on a pro-rated basis.

Errors

Although the information on this site has been checked for accuracy, errors and omissions occasionally occur and are subject to correction.